Privacy Policy | GRX Bio-Science

This policy explains what GRX Bio-Science LLC collects, why, and the choices you have.

Last updated: October 23, 2026

1. Information We Collect

Account information — name, email, organization, and laboratory research affiliation when you register.
Order information — shipping address, order contents, and purchase history. Payment details are handled by our payment processor and never touch our servers.
Communications — messages you send us, and your email/SMS opt-in preferences.
Usage data — pages visited and device/browser information, collected through standard analytics.

2. How We Use It

Fulfill and ship orders, and provide order documentation
Operate your account, rewards balance, and referral link
Send order updates and — only with your opt-in — marketing emails or texts
Detect fraud, enforce our terms, and meet legal obligations

3. Sharing

We share information only with the service providers that run our store (hosting, payment processing, shipping carriers, and email/SMS delivery), each bound to use it only for that purpose. We do not sell your personal information, and we never share your mobile number with third parties for their own marketing. We may disclose information if required by law or to protect our rights.
If you opt in to texts from GRX Bio-Science, we use your mobile number only to send the messages you agreed to receive (order updates and, if you checked the marketing box, promotional offers). Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. We do not sell, rent or share your mobile number or SMS opt-in data with third parties or affiliates for their marketing purposes.

4. Data Security

We use encrypted connections, access controls, and managed infrastructure to protect your information. No method of transmission or storage is perfectly secure; if we ever become aware of a breach affecting your data, we will notify you as required by law.

5. Cookies

We use a small set of cookies and local storage for essentials: your cart, your age-gate acknowledgment, your referral attribution, and your sign-in session. We do not use advertising trackers.

6. Data Retention

We keep order records as long as needed for accounting, tax, and compliance purposes. Account information is kept while your account is active. You may request deletion of your account at any time; we will remove what we are not legally required to retain.

7. Your Rights

You may access, correct, export, or delete your personal information by emailing support@grxbioscience.com. You can update most details yourself in account settings, and you can unsubscribe from marketing emails or texts at any time.

8. California Residents (CCPA/CPRA)

California residents have the right to know what personal information we collect, to request its deletion, to correct it, and to not be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising. Submit requests to support@grxbioscience.com.

9. International Users

GRX Bio-Science is a United States-only service. We do not ship internationally and the site is not directed at users outside the US. If you access it from elsewhere, you do so on your own initiative and your information will be processed in the United States.

10. Children’s Privacy

Our products and services are intended for adults 21 and older. We do not knowingly collect information from anyone under 21, and we will delete any such information we discover.

11. Changes

We may update this policy from time to time. The “Last updated” date at the top reflects the current version; material changes will be noted on this page.

12. Contact

Privacy questions or requests: GRX Bio-Science LLC · 30 N Gould St, Sheridan, WY 82801 · (702) 725-3727 · support@grxbioscience.com.